Contacting your buyers

You can send a broadcast email to people who bought your work. Drafts stay on the Emails page until you send.

:information_source: RPG Trader doesn’t provide buyer contact details to creators. This is to ensure privacy for buyers who are transacting with RPG Trader directly.

Open Emails

  • Go to Dashboard then Emails.

  • You can also add order notes that will be emailed to the buyer.

Compose an email

  • Enter Subject and the message body.

  • Choose products to target buyers who purchased those titles, or use All products.

  • Optional: narrow by orders since and orders before dates when the form shows date fields.

  • Watch the recipient count update as you change filters to keep track of how many people you will contact.

Test before you send

  • Preview the email in your browser or use the Send test email feature to confirm what it looks like.

  • Open the test message and fix issues in the draft.

Send to everyone in the audience

  • Use the main Send action when you are satisfied.

  • The Sent & drafts table at the bottom of the Emails page will show sent, received, opened, clicked, and bounced counts.

Review past emails

  • View in the Sent & drafts table shows what buyers received when that action exists.

  • Clicking Edit on a draft opens it for editing.

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