Thanks @mharbrow - appreciate the input here and the reference to Australian privacy laws.
That’s a big part of why we aren’t planning on sharing buyer names (or other info) with sellers. That being said, even if we didn’t have those laws in Australia, we’d still err on the side of respecting the privacy of buyers.
We’re sticking with this idea:
I know we could include a checkbox at checkout, so buyers can choose to consent, but that would create imbalanced data across orders and make it harder to keep track of things. It would also be a lot harder to put back in the box if we need to change things in the future.
So, for the foreseeable future, we won’t be sharing buyer names (or other info) with sellers. If a seller needs to offer support to buyer, you can ask them for their order number to confirm their purchase. You can also communicate with buyers through order notes and the dashboard email tools: Contacting your buyers