However, when I go to view the product, I can see that the price is discounted (side note: I find it odd “enabling” a promotion shows the sale as active before its start date) but it doesn’t say why it’s discounted, or how long it’s discounted for:
Thanks for highlighting all this, and great to see you making use of the sales!
Your sale isn’t actually active there - we have set up a site-wide 20% off sale for launch that applies to all products. Creators can opt-out of this by going to their Promotions page and unchecking the checkbox for it there if they like.
This has now been resolved - if you look at your product now, you’ll see that it will show the sale name, discount amount, and end date for it on the product page. This will be the case any time a sale applies to a product.
If there’s anything else about this that isn’t clear, please ask!
Your sale isn’t actually active there - we have set up a site-wide 20% off sale for launch that applies to all products. Creators can opt-out of this by going to their Promotions page and unchecking the checkbox for it there if they like.
Ah! That explains it then. I suppose I’ll just… disable the sale I made, since there’s already going to be a sale going on?
I suppose that brings up a related issue: I am generally okay with joining site-wide sales, but I think it would be good for there to be some sort of creator communication channel to notify creators of upcoming site-wide sales, either to give them an opportunity to cross-promote the sale on their own channels, or to temporarily opt-out of site-wide sales if they don’t wish to participate. Is there anything like that planned? Some sort of creator newsletter maybe?
I could imagine a more complex system in the future where creators could pick and choose which site-wide sales to participate in (and possibly set their own discounts? definitely getting Steam Sale vibes) but I expect that’s beyond a launch feature…
Since we haven’t opened for business yet, we are setting things up and will email all sellers to let them know about the sale (and how to opt-out) later this week.
There are a few other things we want to highlight in that email, so just making sure we include it all so as not to let sellers feel like we’re spamming them with multiple emails
This is an interesting idea, and certainly one we’re open to. You’re right that isn’t likely to be a feature ready for launch, but I can see that possibly becoming a feature later on.
